Privacy and Cookie Policy

Effective Date: 25 May 2018

We take your privacy very seriously and advise you to read this policy. We may update this Privacy and Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date”. We encourage you to check back periodically to review this Privacy and Cookie Policy for any changes since your last visit.

This policy sets out how your personal data will be processed as controlled by Rouse Research & Consulting Limited.

We may collect basic personal information when you email us or you make other direct contact with us or from public sources such as company websites.

We may also process your personal data as you provide directly to us or as we receive from our clients who confirm that they comply with all applicable data protection laws.

We may hold the following personal data:

  • Full name
  • Email address
  • Country
  • Business Address
  • Phone number
  • Company Name
  • Job title
  • Areas of professional interest
  • IP address

We will process this data on the basis of your consent including where you have actively expressed an interest in being kept up to date on our work and/or our legitimate interest in informing you of our work where it relates to your professional role.

We use your personal data for staying in touch with you for legitimate business purposes or because we have your consent. We will keep this personal data for the duration of your professional interest in the issues we are working or, if earlier, until you ask to unsubscribe from communications. You can opt out from emails at any time. We will contact you in relation to projects and issues we feel will be useful for you by email or by phone.

In addition to on our systems, personal information may be stored in secure servers which are operated by trusted providers. We may also transfer your personal data – that may include name, work address, email address, professional title, company, and/or phone number, to our clients which are based in the European Economic Area (EEA), for the purposes of communicating with you.

We oblige all such clients to sign contracts with us that clearly set out their commitment to respecting your individual rights, protecting your personal data – including not using it for any purpose other than for the agreed purposes – and their commitments to assisting us to help you exercise your individual rights.

We may use trusted cloud providers such as Google to store your personal data.

You can view Google’s privacy policy here

You have several individual rights in relation to your personal data that we collect, which we are committed to respecting. In particular, you have the right to:

  • Request a copy of your personal information
  • Request any inaccuracies in your personal information be corrected
  • You may also ask to object or restrict the processing of your personal data and have your personal information erased, where appropriate.

Additionally, where we collect your personal details for sending you updates related to our work you have the right at any time to notify us that you no longer want to receive this information.

If you wish to ask any questions about how we handle your personal data or raise a complaint you can contact us at louise@louiserouse.org and we will investigate the matter.

Cookies are small pieces of data that websites store on a device. Cookies can improve your and your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

We use cookies on our website for the following purposes:

  • Authentication, Customization, Security and Other Functional Cookies. Cookies are essential to the effective operation of our website and to prevent misuse. We use some necessary cookies because allow visitors to navigate and use key features on the website.
  • Performance and Analytics. Cookies help us analyse how the website is being accessed and used. For example, we use cookies to determine if you viewed a page, how many unique visitors have accessed the website and where visitors are coming from e.g. from a search engine or social network. This helps us to understand which channels drive visitors to our website and help us provide you with information that you find interesting. All information these cookies collect is aggregated and anonymous.
  • Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the website.

Our website is hosted by Squarespace and you can read more about their cookie policy here.